Shipping and Returns

Shipping 

We ship international. Please see cart for options on shipping fees. We use recycled and biodegradable packing materials to help reduce waist. 

Please note that shipping outside of Canada may be subjected to other duties/taxes and fees as per country regulations. These fees are the responsibility of the purchasers so please check before shipping. We cannot be held responsible for shipping based issues such as slow packages or missing packages.

Returns

We want you to love your purchase. Keeping what you bought for a long time is one of our sustainable goals! If you do not love your purchase after 14 days of receiving your package, please contact info@sustainlux.com and we will be happy to return any unworn, undamaged items that still have their tags on. Any items that have been worn or damaged or exceed the 14 days period will not be offered a refund. At this time we cannot offer free return shipping. We cannot accept returns on international packages (not from Canada). Please continue to email us if you have any further questions or comments.